1. Introduction

Welcome to Secure Tech Solutions' Terms of Service. These Terms govern your use of our cybersecurity, IT, and managed service provider (MSP) services, including but not limited to phishing testing and SFTP cloud services. By accessing or using our services, you agree to be bound by these Terms.

2. Service Description

Secure Tech Solutions provides cybersecurity and IT services, including:

• Phishing testing and awareness training
• SFTP cloud services
• Managed IT services
• Network security solutions
• Data protection and backup services

3. User Responsibilities

As a user of our services, you agree to:

• Provide accurate and complete information when using our services
• Maintain the confidentiality of your account credentials
• Use our services in compliance with all applicable laws and regulations
• Not attempt to gain unauthorized access to our systems or networks
• Report any suspected security breaches or vulnerabilities promptly

4. Phishing Testing Services

Our phishing testing services are designed to assess and improve your organization's security awareness. By using these services, you acknowledge and agree that:

• Tests will be conducted in accordance with agreed-upon parameters
• Results are for educational and assessment purposes only
• We are not responsible for any actions taken by employees in response to tests
• You will inform your employees about the possibility of such tests

5. Sftp Cloud Services

Our SFTP cloud services provide secure file transfer capabilities. By using these services, you agree to:

• Use the service only for lawful purposes
• Not store or transfer any illegal or prohibited content
• Maintain the security of your access credentials
• Comply with any data retention policies we may implement

6. Msp Offerings

Our MSP services provide ongoing IT support and management. As part of these services:

• We will provide support as outlined in your service agreement
• You grant us necessary access to your systems to perform our services
• We will maintain the confidentiality of your data and systems
• You are responsible for maintaining any necessary software licenses

7. Limitation Of Liability

Secure Tech Solutions provides its services on an "as is" and "as available" basis. We do not guarantee that our services will be uninterrupted, error-free, or completely secure. To the fullest extent permitted by law, we disclaim all warranties and limit our liability to the amount paid by you for our services in the past 12 months.

8. Termination

We reserve the right to suspend or terminate your access to our services if you violate these Terms or for any other reason at our discretion. You may terminate your use of our services by providing written notice as specified in your service agreement.

9. Changes To Terms

We may update these Terms from time to time. We will notify you of any significant changes. Your continued use of our services after such changes constitutes acceptance of the updated Terms.

10. Contact Information

If you have any questions about these Terms of Service, please contact us at:

Secure Tech Solutions
Los Angeles, Dallas, Chicago
info@stsit.biz
1-833-264-1114